Store Policies
- Shipping Methods & Charges: Shipping method Free over £50
- International Orders: Currently, we ship within the UK. For international orders, please contact us before placing an order.
- Shipping Policy: At Safwa Fragrances, we want to make sure your order reaches you quickly and safely. Please read below for details about our shipping process.
Processing Time
- Orders are usually processed and dispatched within 1–2 working days.
- You’ll receive a confirmation email once your order has been shipped.
Delivery Options
- Standard UK Delivery: 2–4 working days once dispatched.
- Free Delivery: Available on all orders over £50.
- Tracking: Where available, tracking details will be provided in your confirmation email.
Delays
We always aim to deliver on time, but delays may happen due to courier issues, strikes, or busy holiday periods. These are outside of our control, but we’ll always assist if you need help.
Incorrect Addresses
Please make sure your shipping address is correct at checkout. We cannot be responsible for parcels delayed or lost due to incorrect information provided.
